+8613757163354
Follow us

FAQ

Home / FAQ

Product FAQ

Q: Could you please design a new and unique prefab house for me?

A: Absolutely! We are able to provide you with not only construction scheme, but landscape design! One-stop service is our outstanding superiority with no doubt. Your sketch drawing would be a better reference for us. However, you will never mind if you don't have any. Simply notify us your requirements, such as the area, usage and the stories of the house. Before long, you'll possess an amazing design.

Q: How could I ensure the cost of building a prefab house?

A: Firstly, the designing scheme should be accepted. Then, the kinds of building materials should be confirmed since different types and qualities make various prices. After that, we will send you a detailed quotation.

Q: Which color of the wall panels can be selected? What if I want a different color house?

A: Commonly, wall color is gray-white, if you want another color, then we can paint when the quantity is small, or we will have some colors for you to choose from if the quantity is large.

Q: What is the size of the folded house? And what about the size of the unfolded house?

A: The expanded size of the small extension room is 5900 in length, 5032 in width and 2500 in height (mm). The folded size is 5900 in length, 720 in width and 2500 in height (mm). The expanded size of a 20-foot extension room is 5900 long, 6470 wide and 2540 high (mm), and the folded size is 5900 long, 2240 wide and 2540 high (mm). The unfolded size of the 40-foot extension room is 11,800 long, 6470 wide and 2530 high (mm), and the folded size is 11800 long, 2290 wide and 2530 high (mm). 

Q: Are the electricity and water system installation are finished in factory? Are the wires go inside the wall panels?

A: Yes, both electricity and water system are installed in factory, you just need to connect water supply locally, the connector is in the back of the house, and all the wires are hidden inside walls.

Q: Is it difficult to build a prefab house? And how long does it take to build a light steel prefab house?

A: Totally not, you can build the house independently according to the construction drawings as long as you know how to use an electric tool. The time required for installation depends on the size of the house. Generally speaking, a 50 square metre house can be installed in 1-3 days by 5 workers, saving labour and time.

Q: Does this kind of house can only be used in residential buildings?

A: Absolutely not. It can be used in all kinds of buildings, such as hotel, office, school, entertainment club, light industrial workshop, etc.

Q: What are the advantages of prefab house compared to the traditional building?

A: Better isolation of sound and heat, better fireproof and anti-seismic, wind resistance, time and labor saving, more usable area, excellent termite-proof capability, and prefab house is more beautiful and suitable for any style.

FAQ

Q: Are you a factory or a trading company?

A: Hangzhou Xixi Building Co., LTD. is a professional prefab house manufacturing company. We have our own factory in Shaoxing, Zhejiang and marketing center in Hangzhou, Zhejiang. We also have branches in Brazil and Canada. And you are welcomed to visit us at any time. The quality control flow and sales team will show you our professionalism.

Q: What's your supply capacity?

A: Annual production capacity details are as follows:

Container house: 72000 sets

Prefab house; 564000 square meters

Portable toilet: 24000 sets

Steel structure: 360000 square meters.

Q: What is the delivery time?

A: Delivery time depends on order quantities. Generally, the delivery time will be 30 days after receiving the deposit.

Q: How do you guarantee the quality of the products?

A: We control the quality strictly because quality makes the future. Quality is the priority value of our company. Each of our produc will be inspected before delivery.

a. quality of the design: think about possible problems in advance and provide a high quality design solution, and always a pre-production sample before mass production;

b. quality of the raw material: choose the qualified raw material;

c. quality of the production: precise manufacturing technique, experienced workers, strict quality inspection, and always final Inspection before shipment;

In addition, warranty is 3 years. Within the warranty period, HANGZHOU XIXI BUILDING CO., LTD. will be responsible for all quality problems caused by production.

Q: Do you provide on-site installation service?

A: 1) Installation services are only available for large projects.

2) For general projects, we can give detailed installation drawings and video for free based on customers’ request.

3) Installation supervision charge standard: 150USD/day, customer should be responsible for the travel fee, accommodation and translation fee, as well as the health and safety of staff.

Q: How can I get the quotation of the project?

A: We will offer detailed quotations according to your drawing. If you have no drawing in hand, our designer could offer you some designs according to your data. Quotations will be provided after the confirmation on designs.

And You can contact us by email, phone, Alibaba TM, WhatsApp, Skype, Viber and so on, and you will get reply within 8 hours.

Q: If there is a defined service life of your products? If so, how long is it?

A: Under conventional climate and environment, 10 years for the overall steel building, 15 years for the main structure and 10 years for the protection system.

Q: What designs do you have for different climates?

A: Strong wind region:   improve the wind-resisting ability of the internal structure.

Cold region: increase the thickness of the wall, or use good insulation material, improve anti-pressure ability of the structure.

High corrosion region: use corrosion resistant material, or paint anticorrosive coating.

Q: Is your price competitive compared with other companies?

A: Our business objectives are to give the best price with same quality and best quality with the same price. We will do everything we can to reduce your cost and guarantee you get the best product that you paid for.

Q: Do you accept container loading inspection?

A: You are welcomed to send an inspector, not only for the container loading, but any time during the production time.

Q: Do you have any certification? Does your product meet our country's standard?

A: Yes, we can provide ISO certifications, test reports, SGS certificates as your support documents. You can kindly tell us about your country's standards, and we can try our best to meet your standards.

Q: Is third party inspection available?

A: SGS, BV, TUV, etc. are available, it is according to client requirement.

Q: What services can you provide?

Accepted Delivery Terms: FOB, CFR, CIF, EXW, Express Delivery;

Accepted Payment Currency: USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF;

Accepted Payment Type: T/T, L/C, D/P, D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, Escrow;

Language Spoken: English, Chinese, Spanish.

Q: Do you offer designing service for us?

A: Yes, we could design full solution drawings as your requirements. By using AutoCAD, PKPM, MTS, 3D3S, Tarch, Tekla Structures (Xsteel) and etc. we can design complex industrial building like office mansion, super marker, auto dealer shop, shipping mall, 5 star hotel.

Q: How to ensure the product you supply is what we want exactly?

A: Before placing order, our sales and engineers’ team will provide you the suitable solution according to your requirements. Proposal drawing, shop drawing, 3D drawing, materials photos and finished projects photos are available, which will help you understand the solution we provided deeply.

Q: If my order is more than your capacity, then how to arrange delivery?

A: We produce according to the order, but we'll spare every effort to delivery without sacrificing the quality as soon as possible.

Q: What are the specifications of your expansion room? Can it be customized?

A: The expansion room we produce is divided into three specifications, they are small expansion room KZF-1, 20-foot color steel composite board expansion room KZF-2, and 40-foot expansion room KZF-3. 

Q: How about all aspects of performance and is it safe to live?

A: Fire resistance, water resistance, heat preservation, wind resistance, and earthquake resistance have all reached national standards, and living is very safe. 

Q: Can you provide me DWG format drawings if I want to make some changes?

A: If you want to make some changes in drawings, you could tell us the details, and we can do you a favor.

Q: To import your products, which importing documents are required?

A: You need the customers clearance documents, such as packing list, commercial invoice, contract and something like this, when you take the goods from ports, we will send you all the related documents.

Q: Why should you buy from us but not from other suppliers?

A: Hangzhou Xixi Building Co., LTD. was founded in 2003, located in Xiaoshan, Hangzhou city, Zhejiang province, between Shanghai and Hangzhou. There are 3 factories for PVC PANEL, PVC FLOORING and PVC FILM, with good cost and more choose. We are pioneer of building material market.

Cost saving solutions for your project

Contact Us